From the day we called Homes On Web Ltd to request an appointment for viewing the house, till the date we checked-in, Alan was extremely helpful all through. This meant a lot to me and my husband because we have recently moved to the UK and were not aware of many country-specific nuances. Alan has been very easy to approach and he not only explained us the nitty-gritties that involved in renting but also helped us in understanding the overall system well. He answered all our queries with thorough patience. Hence, in our initial days in this country, he truly became our guiding light! :) We are are truly grateful to Alan for facilitating all the formalities in a smooth and transparent manner.